1. Search online for a process improvement in nursing homes and answer the following questions: a. What...

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1. Search online for a process improvement in nursing homes and answer the following questions:

a. What were the problems before the process redesign?

b. Who took the initiative to recommend the redesign?

c. What tools were used?

d. What were the results of the redesign?

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Operations Management In Healthcare Strategy And Practice

ISBN: 9780826126528,9780826126535

1st Edition

Authors: Corinne M. Karuppan , Nancy E. Dunlap,Michael R. Waldrum

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