11. Each month, the billing department of a nursing home where BPH sends some of its patients reviews each patient’s bill for accuracy. This inspection process involves only two steps. The processing times in minutes at each step are described by the following probability distributions. Because it is a fairly standardized process, a pull system is utilized, that is, step 1 cannot start reviewing the next bill until “authorized” by step 2. Simulate the processing of five bills using the following template. Based on this simulation, what is the average output rate per hour and what is the average queue time in front of step 2?