3 In an agreement between a supplier and a customer, the supplier must ensure that all parts...

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3 In an agreement between a supplier and a customer, the supplier must ensure that all parts are within tolerance before shipment to the customer. What is the effect on the cost of quality to the customer?

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Operations Management For Competitive Advantage

ISBN: 1572

11th Edition

Authors: Richard B. Chase, F. Robert Jacobs

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