=+3 Re-read the Operations in practice box, Ryanair reforms its view of service quality. What does this
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=+3 Re-read the ‘Operations in practice box’, ‘Ryanair reforms its view of service quality’. What does this example tell us about the trade-off between service quality and cost?
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Related Book For
Essentials Of Operations Management Enhanced
ISBN: 9781292238845
2nd Edition
Authors: Nigel Slack; Alistair Brandon-Jones
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