3. Select three scholarly articles discussing the reliability and/or validity of HCAHPS. What are the instruments strengths

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3. Select three scholarly articles discussing the reliability and/or validity of HCAHPS.

What are the instrument’s strengths and weaknesses?

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Operations Management In Healthcare Strategy And Practice

ISBN: 9780826126528,9780826126535

1st Edition

Authors: Corinne M. Karuppan , Nancy E. Dunlap,Michael R. Waldrum

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