If you were a GM, what kind of guest relations training would you provide to your employees?

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If you were a GM, what kind of guest relations training would you provide to your employees? What are some principles you would incorporate into the training?

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Hotel Operations Management

ISBN: 978-0134337623

3rd edition

Authors: David K. Hayes, Jack D. Ninemeier, Allisha A. Miller

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Question Posted: May 27, 2019 11:44 AM

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If you were a GM, what kind of guest relations training would you provide to your employees?

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The importance of consistently delivering guest service Guest relations training should begin at ori...View the full answer

Hotel Operations Management

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