Visualize yourself as the manager of a hotel, and two of the guests checking in are celebrating
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Visualize yourself as the manager of a hotel, and two of the guests checking in are celebrating their sixtieth wedding anniversary. How might you and your staff deliver the wow experience to these guests?
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Related Book For 
Human Relations For Career And Personal Success Concepts Applications And Skills
ISBN: 978-0134130408
11th Edition
Authors: Andrew Dubrin
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