Read and Summarize Have you ever found yourself in a position of wanting to help others in your workplace, only to find yourself taking on the work problems they cannot solve or are too busy to complete? If so, you are—in the words of business experts William Oncken, Jr., and Donald L. Wass—letting a “monkey” (a problem) jump from the other person’s back to your own back. Read the summary article “Management Time: Who’s Got the Monkey?” and summarize the steps they recommend to avoid taking over other people’s monkeys. This article is found at www.businessweek.com/

managing/content/nov2007/ca20071120_606468.htm and linked through the textbook Web site at www.mhhe.com/lamberton4e.