“You HR people seem to have no other work”, shouted Praveen, the Managing Director of Apex Financial Services. “You keep coming with great ideas on how to spend money. Where is the money? Now get me the hard facts on why we should change our benefits plan?” continued Praveen. He has reasons to lose his cool.

Chetan, the HR manager, felt it was time to review the benefits and hence he mooted the idea before his boss.

Chetan did not expect Praveen to be so intemperate, but he was a bit comforted when Chetan was asked to get back with facts to justify revision of benefits.

Back in his office, Chetan called in Maya, his deputy, for help.

Questions

1. Assume you are a part of the HR team assigned by Chetan and Maya to survey the present range of benefits offered by Apex Financial Services:

(i) Design the questionnaire to survey:

(a) Employee perception of the company’s present benefits programme,

(b) The ranking employees give to existing or alternative benefits, and

(c) Any changes employees want to be introduced to the present programme.

(ii) Conduct a survey among the employees.

(iii) Using Maslow’s hierarchy of needs, analyse the employee ranking of benefits.

2. Prepare a report for Chetan and Maya on your findings.