18-2. Being small, small businesses can particularly capitalize on freely available Internet and government tools to support their HR efforts.

For example, you can use Department of Labor elaws Advisors to answer overtime questions, the EEOC’s Web sites for answers on questions like “How can we resolve the charge?”

and the Department of Labor’s OSHA Web site to review, for instance, your small business handbook. To better compete, small business owners can also use online recruiting tools like those we discussed in Chapter 5 and training programs available online from companies such as PureSafety.