The steps in conducting a grievance interview are first to understand the nature of the grievance, to

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The steps in conducting a grievance interview are first to understand the nature of the grievance, to explain the management position, to focus on the problem, to discuss possibilities and then to decide what to do. LOP1

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Human Resource Management

ISBN: 9781292129099

10th Edition

Authors: Derek Torrington, Laura Hall, Stephen Taylor, Carol Atkinson

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