The steps in conducting a grievance interview are first to understand the nature of the grievance, to
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The steps in conducting a grievance interview are first to understand the nature of the grievance, to explain the management position, to focus on the problem, to discuss possibilities and then to decide what to do. LOP1
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Human Resource Management
ISBN: 9781292129099
10th Edition
Authors: Derek Torrington, Laura Hall, Stephen Taylor, Carol Atkinson
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