Walmart has relied heavily on a word-of-mouth approach to hire new truck drivers. Rather than advertise for
Question:
Walmart has relied heavily on a word-of-mouth approach to hire new truck drivers. Rather than advertise for applicants, current drivers are asked to distribute “1-800 cards” to people they think might be potential applicants. Those people then call Walmart headquarters. If they meet minimum qualifications, their names are relayed to local transportation offices. Committees composed of current drivers are used to screen these applicants and to conduct initial interviews. Walmart policy specifies that each screening committee be “50% diverse,” but many committees have no African American representation. Subsequent interviews are conducted by HR and general managers. Candidates are selected by managers according to their own personal criteria. From January 2000 through September 2005, African Americans comprised 4–6 percent of Walmart drivers. Of the 4,135 drivers hired during this period, 8.4 percent were African American. African Americans were 10.2 percent of the applicants for employment as truck drivers at Walmart during this period. Approximately 15 percent of U.S. truck drivers are African Americans. Are Walmart’s recruiting and hiring practices for truck drivers racially discriminatory?
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