What do you think will the impact of Indigos new return policy on sales? What alternatives might

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  1. What do you think will the impact of Indigo’s new return policy on sales?
  2. What alternatives might Petrie have for dealing with customers who fraudulently attempt to return merchandise?
  3. How justified is Petrie in implementing her new return policy?
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Related Book For  book-img-for-question

Human Relations Interpersonal Job-Oriented Skills

ISBN: 978-0133547962

4th Canadian edition

Authors: Andrew J. DuBrin, Terri M. Geerinck

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