1. Review the actions described in the case. 2. What tactics should Leilani use with unit managers...

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1. Review the actions described in the case.

2. What tactics should Leilani use with unit managers and supervisors to reinforce the renewed emphasis on training?

3. How, if at all, should Leilani utilize input from unit managers, supervisors, and employees to develop and implement the new training programs?

4. What, if any, types of rewards/incentives can be used to encourage staff to maximize their participation in the training?

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Human Resources Management In The Hospitality Industry

ISBN: 9781118988503

2nd Edition

Authors: David K Hayes, Jack D Ninemeier

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Question Posted: Aug 06, 2023 04:09 AM

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1. Review the actions described in the case. 2. What tactics should Leilani use with unit managers...

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1 Leilani faces in this case study They are real and quite complex Instructors can point out that her significant challenges include the fact that 1 S...View the full answer

Human Resources Management In The Hospitality Industry

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