To accommodate a diverse workforce, HR must consider various types of delivery methods to communicate HR information. Explore the difference between video and audio podcasts, interactive voice response

(IVR), and a company intranet. Describe these methods of delivery and how they can be used to deliver HR information. (Some interesting HR-related podcasts—such as the Harvard Business Review Idea Cast—can be found at www.apple.com by accessing the iTunes store.) LO.1