2. Work with a partner. The two of you should come up with a list of the...

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2. Work with a partner. The two of you should come up with a list of the attributes that a good listener has and then a similar list for a poor listener. After you have your list, one of you should try talking for one minute on any topic that you like. The other person should first display the traits of an uninterested listener.
Then, repeat the exercise, but this time your partner should display the characteristics of a good listener. Finally, switch roles and repeat the exercise. Next, discuss with your partner, how you felt. How did it feel when your partner was displaying the characteristics of a bad listener? A good listener? Finally, was it easier for you to talk when your partner displayed the qualities of a good listener?

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Library And Information Center Management

ISBN: 115435

9th Edition

Authors: Barbara B.Moran , Claudia J.Morner

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