3. Although the bureaucratic form of organizational structure has been criticized in recent years, it still has many proponents. Elliot Jaques, in an article entitled

“In Praise of Hierarchy,” wrote, “The hierarchical kind of organization we call bureaucracy did not emerge accidentally. It is the only form of organization that can enable a company to employ a large number of people and yet preserve unambiguous accountability for the work they do. And that is why, despite all its problems, it has so doggedly persisted.”58 What aspects of the bureaucratic structure allow it to preserve accountability for a large number of employees? Why have large organizations, including libraries, historically favored this form of structure? Why are organizations trying to move away from bureaucratic structures?