3. Drew Hodges, director at the Allenby Public Library, put down his pencil, pushed back in his chair, stretched his arms overhead, and looked out the window.

It was a warm and sunny Indian-summer day. “What a day to be inside!” he said.
With considerable reluctance, he spun his chair around and was about to return to his papers when Preston Hatch put his head into the room.
“Have a minute, Drew?” the Mayor asked, perkily. “Sure,” smiled the library director, “Glad to see you. Won’t you sit down, Preston?” He didn’t know the Mayor well, but they were on a first-name basis. Hodges studied him with questioning eyes, his hand reaching for the remainder of his coffee. Hatch spoke:
“My daughter, Lisa, applied for a page’s job at the beginning of September, and yesterday she stopped by to see the circulation head to find out when she would be starting. Ms. Wren told her that she was number 18 on the waiting list and that it would be quite some time before she would be called.”
The dim thought at the back of the director’s mind: “You’re about to ask a favor of me. I can tell.” But he kept his own counsel. The Mayor continued: “Would you personally look into this and see if she can’t be moved up on the list? She’s in her final year of high school, and she’s saving to go away to college next year.
She’s bright and a really reliable kid. I’d appreciate it if you’d move her to the top of the list.”
What is the problem here and what would you do?