Which statement is least appropriate?

On the topic of ensuring the presentation is well planned and delivered, the following should be noted:

a. Preparation is the key to success. Where the auditor is comfortable with his/her material, we would expect a better performance.

b. Practice makes perfect. Following on from the above, one factor that tends to lower the overall level of anxiety is a foundation of past experience that should make each presentation easier.

c. Eye contact with the audience is essential. Some nervous reactions are based on a fear of the audience who are perceived by the auditor as a potentially hostile group.

d. Muscle tension can be reduced where the muscles are purposely tensed then released.

e. Breathing should be deep as this helps relaxation and so allows the words to flow more freely.

f. The presenter should not move around at all as any movement may increase tension.

g. The presenter must know the subject well. The auditor must have a detailed knowledge of the audit.

h. One may visualize the presenter’s role and the objective of getting a message across.