What are the advantages and disadvantages of global businesses outsourcing customer service functions to countries like India?

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International Business

ISBN: 978-0470530658

8th edition

Authors: Michael Czinkota, Iikka A. Ronkainen, Michael H. Moffett

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Question Posted: May 30, 2018 04:57 AM

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What are the advantages and disadvantages of global businesses outsourcing customer service functions to countries like India?

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International Business

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