5. There has been some discussion among the employees in your company’s insurance claims processing unit about forming a union.

Company management has asked you to research existing labor agreements in the industry. You utilize the Department of Labor’s Office of Labor-Management Standards website and access a collective bargaining agreement from the Online Public Disclosure Room

(http://www.dol.gov/olms/regs/compliance/rrlo/

lmrda.htm). You find the contract between the American National Insurance Company and the United Food and Commercial Workers.

The UFCW is the union your employees are talking to, so you want to see how they have