Describe specific conflict situations in your work or that you might anticipate when you become a manager,
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Describe specific conflict situations in your work or that you might anticipate when you become a manager, and discuss how you might intervene to help the parties resolve their issues. In small groups, address the specific challenges you may face in attempting third-party intervention and help one another identify strategies for overcoming them.
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Conflict Survival Kit Tools For Resolving Conflict At Work
ISBN: 9780132741057
2nd Edition
Authors: Daniel Griffith, Cliff Goodwin
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