Read the article The employeecustomerprofit chain at Sears by A. J. Rucci, S. P. Kirn and R.

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Read the article ‘The employee–customer–profit chain at Sears’ by A. J. Rucci, S. P. Kirn and R. T. Quinn

(1998, January–February, Harvard Business Review, pp. 82–97). How is the experience at Sears related to what has happened with employees at Vogue Apparel?

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Human Resource Management Theory And Practice

ISBN: 9780230580565

5th Edition

Authors: John Bratton, Jeff Gold

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Question Posted: Sep 24, 2024 06:00 AM

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Read the article The employeecustomerprofit chain at Sears by A. J. Rucci, S. P. Kirn and R.

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Human Resource Management Theory And Practice

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