Which of the following is an example of a trigger over roles, goals, policies, and procedures?

a. lucille isn’t getting along with Ricky because he is gay and doesn’t know how to do his job.

b. Charlie thinks he and Sumiko should complain to their boss about having to work overtime, but Sumiko disagrees and says they should not say anything.

c. Matt is upset with his boss because she always makes decisions that affect him without consulting him first.

d. June is uncomfortable about a recent change requiring her and the other customer service representatives to talk no more than five minutes on the phone with a customer.