5. What advice would you give Eunice? Should she give Switzerland another chance or return home to Singapore? From her office, Eunice catches a glimpse of the 11.45 A380 bound for Singapore; needless to say, it’s on time – a typical Swiss cliché. Like the Singapore Airlines campaign slogan, no detail is too small, Cybot, a leading cybersecurity firm, is committed to innovation. Eunice is new in her role as Project Manager at Cybot, one of the big four leaders in the European marketplace with over 50 cybersecurity specialists staffing thousands of client engagements around Europe. She accepted the job in Zurich because it offered great professional opportunities. She relished the challenge of starting in a new city on her own, even though it was difficult saying goodbye to family and friends in Singapore. Four years ago, she moved to San Francisco to do a master’s in cybercrime at the University of Southern California.

Now, Eunice is experiencing homesickness for the first time and she is not sure why this move is proving so complicated.

“The meeting is about to start, Eunice.”

Her assistant’s voice snapped her out of her daydream. This morning’s emergency meeting was called in the aftermath of a cyberattack on one of their biggest clients. The massive cyberattack brought down multiple sites and business units from government offices to shopping centres, even local banks. Andreas and Sam were huddled together in deep conversation when she entered the meeting room. Perhaps sensing her hesitation, Andreas, the CEO of Cybot, motioned to her to take a seat.

“DeltX has been hacked with personal details and credit card numbers at risk. We are not sure yet, but it looks like accounts from in excess of 500 customers were potentially accessed by hackers in the last few hours.”

“This is the second such attack in four months; it’s serious,”

said Sam, Cybot’s Swiss COO, who shifted uncomfortably in his chair.