A company that is committed to total quality management

a. hires managers with college degrees

b. asks employees to emphasize efficiency rather than effectiveness

c. uses teamwork and improved work procedures

d. all of the answers are correct Write the letter of the term that matches each definition. Some terms will not be used.

a. business

b. commercial businesses

c. downsize

d. efficiency

e. entrepreneur

f. foreign goods g. franchisee h. franchisor i. global competition j. gross domestic product (GDP)
k. industrial businesses l. industry m. innovation n. output o. production p. productivity q. service businesses