Critical Thinking A list of symptoms of business problems follows.

For each symptom, write a question that could be used to help identify the actual problem.

a. The number of products returned by customers has increased greatly in the last six months for an e-commerce company.

b. Three employees who have worked for the company less than a month quit without giving notice.

c. Advertising costs have increased by 10 percent this year.

d. The number of customers who have overdue credit accounts has doubled in the past six months.

e. Employees have been given the authority to stop the assembly line anytime they notice a defective product. Since that decision was made, work stoppages have increased by four per week.