Q: My supervisor told me that when I answer the telephone, I should say This is she.

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Q: My supervisor told me that when I answer the telephone, I should say This is she.

However, this sounds unnatural to me. How can I answer the phone naturally but still sound professional?

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Business English

ISBN: 9780324789751

10th Edition

Authors: Mary Ellen Guffey, Carolyn M. Seefer

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