identify sources of comparative healthcare utilization data.

• Safety—Care intended to help patients should not harm them.
• Effectiveness—Care should be based on scientific knowledge and provided to patients who could benefit. Care should not be provided to patients unlikely to benefit from it. In other words, underuse and overuse should be avoided.
• Patient-centeredness—Care should be respectful of and responsive to individual patient preferences.
Source: IOM (2001). p-968