Quality Planning And Assurance: Principles, Approaches, And Methods For Product And Service Development 1st Edition Herman Tang - Solutions

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10 In addition to the 14 tools, is there any other tool that can be used for the same purposes? Discuss one, providing an explanation.
9 Review the pros, cons, and applicability of qualitative and quantitative methods in problem solving.
8 Propose two suggestions how to integrate a given problem-solving process and quality tools for an application.
7 “One states that using a predetermined, proven tool can be effective, but the tool may or may not be the best one for a specific problem.” Please debate this statement with a supporting example.
6 Review the characteristics of the 14 quality tools, and provide a general guideline for their applications in problem solving.
5 Compare a pair of quality tools, e.g. fishbone vs. affinity diagram, histogram vs. Pareto chart, or tree diagram vs. stratification. Find their different application targets.
4 Search a research paper on an additional problem-solving approach from library databases, or https://scholar.google.com, and discuss its differences in relation to more common processes.
3 Compare common problem-solving processes, i.e. PDCA, DMAIC, 8D, and A3, and find their individual advantages and limitations.
2 Find a complete PDCA case to show how effectively the PDCA process was used.
1 Find a case to prove or disprove that “if it ain’t broke, don’t fix it” still applies today.
20 Select one of the 14 quality tools, and discuss its suitable applications.
19 For a complex problem, studying the relationships among factors is often a focus. What tools may be used for relationship related studies? Why?
18 Compare a tree diagram, network diagram, and PDPC for quantitatively describing a problem.
17 Compare a histogram, Pareto chart, and stratification chart for a presentation of data analysis.
16 You find multiple factors and potential root causes in a problem-solving project. What tools do you suggest for analyzing and prioritizing these factors and root causes? Why?
15 If a CI project involves mainly qualitative data, what tools do you suggest using in a PDCA process for the project? Why?
14 To study the root causes of a problem quantitatively, what tools do you suggest using? Why?
13 To brainstorm the potential root causes of a problem, what tools do you suggest using? Why?
12 Explain a 5W1H process with an example.
11 Different problem-solving processes, i.e., PDCA, DMAIC, 8D, 5D, and A3, are similar in many ways. What are their differences (e.g. focus)?
10 Explain a DIVE process with an example.
9 Discuss when it is appropriate to use a 5D process instead of an 8D process.
8 The D3 objective (to find and implement an interim plan) in the 8D process sounds unique to a problem-solving process. Discuss the necessity of D3 task.
7 Explain an 8D process with an example.
6 Explain a DMAIC process with an example.
5 Discuss the meaning of a standard update after a PDCA project.
4 “One suggests that small loops or incremental efforts may make PDCA effective.” Do you agree with this statement? Why or why not?
3 Which step of PDCA can be challenging, based on your experience or observation?
2 Explain a PDCA process with an example.
1 Discuss the mindset of CI.
10 Find a case to discuss if a quality system audit is value-added to ultimate customers.
9 Study the cost-effectiveness of an internal audit preparing for a formal third-party audit.
8 Study key factors in making changes early and reducing the number of changes during development.
7 Search a research paper on improving change management from library databases, or https://scholar.google.com, and discuss the methods used in the paper.
6 Develop a quality and readiness checklist for a production tryout.
5 “One argues that Pp and Ppk are not appropriate for prototyping and small tests.” Please review this statement, and justify why you agree or disagree.
4 Investigate the relationship between Cp and Cpk when the measurement average is off from the specification center by less than one standard deviation.
3 Study cases of MSA > 10% and < 30%, and analyze their individual consideration of other factors.
2 Search and review an example of attribute MSA application.
1 Justify why the MSA variation should be less than 10% of the total variation, in terms of standard deviation.
20 Review the pros and cons of the different sampling methods in quality system audits.
19 Explain the first-, second-, and third-party quality system audits with examples.
18 Explain the process of quality system audits with an example.
17 Use an example to show a common issue in change management practice.
16 Explain how to evaluate the effects of a proposed change in change management.
15 Use an example to discuss the impacts on other aspects of a product or service from a design change.
14 Discuss the change management process with an example from an industry.
13 List likely reasons for design changes during development of a product or service.
12 Review the concept and application of Pp and Ppk with an example.
11 Review the tryout process and passing considerations.
10 Discuss the relation between Cp and Cpk.
9 Discuss the passing criteria of Cp and Cpk with justification for your claims.
8 Review the principles of Cp and Cpk with an example.
7 Discuss the assumptions of using Cp and Cpk.
6 Discuss the factors for USL and LSL determination
5 Explain the passing criteria of MSA.
4 Explain the MSA for attribute data.
3 Review the components and sources of measurement variation.
2 Distinguish between the R&R of a measurement instrument.
1 Describe how to define the overall capability of a measurement system.
10 Review the applicability of the PPAP approach for a service industry.
9 Study the supplier management guideline of a company (e.g. SQAM), and review its PPAP-like elements.
8 Search for and study the benefits of the partnership between a customer and its suppliers, with examples.
7 If you revise the PPAP guideline and extend it to general manufacturing from automotive manufacturing, do you propose to remove any of the 18 elements? Would you suggest new ones?
6 Suppose you are coming into ownership of a family catering business, or a new startup service (of any other type). To ensure service quality, you are considering the implementation of the PPAP approach. Please develop a simple/overall plan of PPAP implementation, e.g. what level and which
5 Propose and justify a new element, in addition to the 18 PPAP elements, for an application.
4 Find an application of PPAP, in a non-automotive industry, and analyze its uniqueness.
3 Find an application of PPAP, and review which elements are required in the PPAP package.
2 Search for and review a successful application of PPAP.
1 There is an argument that selecting suppliers based on the lowest upfront cost is likely problematic. Do you agree or disagree with this statement?Why?
20 Propose the key information of PSW if it applies to a service supplier.
19 Select a PPAP element and discuss its applicability to service.
18 Select a dimension of service quality and propose to relate it to a PPAP element.
17 Review a difference between PPAP and SQAM.
16 Discuss the partnership between customer and suppliers, when applying the PPAP approach.
15 List and explain the considerations to grant an interim approval to a PPAP package.
14 Describe the three types of PPAP approvals.
13 Discuss the necessity of an on-site review for a product part or service function.
12 Discuss some considerations during PPAP preparation and implementation.
11 For a part with a critical characteristic, which level of PPAP package is likely to be used? Why?
10 Propose a new PPAP element in addition to the regular 18, for a part’s quality.
9 Explain the five levels of PPAP packages.
8 Review one cluster of PPAP elements with an example.
7 Discuss the overall process of PPAP.
6 Explain the purposes of PPAP.
5 Discuss an approach application of supplier quality monitoring.
4 Discuss factors to consider for a source/supplier selection.
3 Discuss the two types of internal review for a source/supplier selection.
2 Explain the roles of suppliers to the ultimate customers through a customer.
1 Talk about three major components of SQM with an example.
10 Review the commonality between a control plan and a problem-solving tool (e.g. 8D) in Chapter 8.
9 Use library databases, or https://scholar.google.com, to find new developments of FMEAs or control plans.
8 Search and find five FMEA applications and discuss their RPN criteria.
7 One states that S, O, and D ratings, RPNs, and AP are subjective, which makes FMEA recommendations less robust. Assess the statement and provide your viewpoint.
6 Review an application of using an interface matrix for FMEA.
5 Review an application of using a boundary diagram for FMEA.
4 Find an example of S, O, or D rating of FMEA in a professional field, and discuss the rating.
3 How would you develop a scale of 1–10 for the severity rating in your own professional field?
2 Review the effectiveness of FMEAs based on published applications or your observation/experience.
1 Develop a simple FMEA on your new product, process, or service, which is still in a development phase or to be developed (not in operation or in place yet).

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Quality Planning And Assurance: Principles, Approaches, And Methods For Product And Service Development 1st Edition Herman Tang - Solutions

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