Site name: Look Smart-Find Articles (American Demographics) URL: http://findarticles.com/p/articles/mi_m4021 Background information: FindArticles has articles from thousands of

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Site name: Look Smart-Find Articles (American Demographics)

URL: http://findarticles.com/p/articles/mi_m4021 Background information: FindArticles has articles from thousands of resources, with archives dating back to 1984. This search engine allows one to search for exactly what one needs, from a selection of millions of articles not found on any other search engine.

Site name: Ethnic Majority URL: http://www.ethnicmajority.com Background information: Although race relations in the United States have continued to improve since the civil rights movement of the 1960s, we are still a long way from becoming a

“color-blind” society. EthnicMajority.com was launched in 2002 to educate, assist, and empower African, Hispanic, and Asian Americans to achieve advancement in politics, business, at work, and society in general.

Site name: About.com

URL:
http://marketing.about.com/od/demographics/a/generationmkt g.htm Background information: Provides information on a wide variety of topics and includes links to other resources.
Exercises

a. Identify the generation to which you belong (Baby Boomer, Generation X, Millennial, Generation Z). Research the characteristics of your generation using the websites listed here or through a Google search. If you were to start your own restaurant, how would you market it to others in your generational group? What types of foods would you offer that would appeal to your generational group?

b. Using the websites listed here and/or a Google search, identify the differences between the generational groups.
What techniques would you use to market to each generational group?

c. Using a Google search on “managing different generations,”
identify the differing managerial styles needed to manage workers from different generational groups. What motivates each group, and how do the groups differ?

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Related Book For  book-img-for-question

Introduction To Hospitality Management

ISBN: 9781119367550

1st Edition

Authors: Dennis R Reynolds, Imran Rahman, Clayton W Barrows

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