A major mail order house collected data on the reasons for return shipments over a three-month period

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A major mail order house collected data on the reasons for return shipments over a three-month period with the following results: wrong selection 62,000, wrong size 50,000, order canceled 15,000, wrong address 3000, other 15,000. Construct a Pareto diagram.

Part Number Percent Cumulative Percent Total LO.1

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Introduction To Materials Management

ISBN: 9780132337618

6th Edition

Authors: J. R. Tony Arnold, Chapman, Stephen N., Lloyd M. Clive

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