A patient phones his pharmacist to inform her that he has started having serious problems swallowing, which he believes can be attributed to the drug he was recently prescribed. The pharmacist told the patient to discontinue the drug and call his prescriber immediately. The patient asked the pharmacist if the FDA should be notified and the pharmacist replied: “No. We can’t be absolutely certain the drug caused your problem; and, if it is a recognized adverse event from the drug, I’m sure the FDA already knows about it.” Is the pharmacist’s response proper and if not what should the pharmacist have said?