Perhaps you are among the masses of Americans who are annoyed by the seeming epidemic of underfilled
Question:
Perhaps you are among the masses of Americans who are annoyed by the seeming epidemic of underfilled potato chip bags and candy boxes and over-iced cold drinks. Starbucks was sued in 2018 on the grounds that it “uniformly underfills its lattes and mochas” to “save on the cost of milk.” The plaintiffs claimed that Starbucks failed to fill its cups with the ounces of drinks specified on its menus and thus was guilty of breach of express warranty, false advertising, fraud, and more. Among other arguments, the plaintiffs said that Starbucks underfills its cups to accommodate milk foam, but milk foam should not count in the calculation of beverage volume. Assuming milk foam is included in Starbucks milk volume calculation, is Starbucks unlawfully deceiving its customers?
Step by Step Answer:
Law Business And Society
ISBN: 9781260247794
13th Edition
Authors: Tony McAdams, Kiren Dosanjh Zucker, Kristofer Neslund, Kari Smoker