9. During the Great Recession, many consumers who had previously shopped at traditional supermarkets shifted to doing

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9. During the Great Recession, many consumers who had previously shopped at traditional supermarkets shifted to doing basic shopping at dollar stores and discount department stores, and the same trend re-surfaced during the pandemic. Furthermore, many of these shoppers remained loyal to the low-priced stores long after the recession and the pandemic. What are the strategy lessons here?

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