A project manager works in a company that has a matrix organizational structure. A server administrator is assigned to the project manager’s project team. The server administrator is not taking direction from the project manager and the delay in the server administrator’s tasks is causing a negative variance to schedule. The server administrator works for the Director of Server Administration. Who is primarily responsible to solve this problem?

a. The project manager

b. The Director of Server Administration

c. The project manager, in consultation with the Director of Server Administration

d. The project sponsor