To ensure a team member understands the work to be accomplished, the project manager may be more

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To ensure a team member understands the work to be accomplished, the project manager may be more assured of the effectiveness of his or her communication by:

a. Checking for understanding and elaborating or clarifying where necessary

b. Restating the request and asking for a commitment

c. Restating the request and using active listening

d. Emphasizing the importance of the work and restating the request

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