Which of the following communication behaviors used in a conflict do NOT point to a destructive outcome?
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Which of the following communication behaviors used in a conflict do NOT point to a destructive outcome?
A. Criticism B. Defensiveness C. Stonewalling D. Anger E. Contempt
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Related Book For
Nursing Leadership And Management Theories Processes And Practice
ISBN: 103149
1st Edition
Authors: Rebecca Patronis Jones
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