Bedside reporting can improve patient satisfaction and is a way to provide family-centered care. A nurse has been asked by the manager to create a policy regarding the use of bedside reporting on the unit. Currently, nurses complete shift reports at the nurses’ station and many use that time to have a cup of coffee and lean on the counter to write while listening. The nurse begins to wonder what might be preventing bedside reporting from happening on the unit regarding the staff attitude, the space, and the equipment.

1.

What CUES (Assessment) should the nurse consider?

2.

What HYPOTHESIS (Diagnosis) should the nurse consider?

3.

What ACTION (Plan and Implement) will be most effective for the nurse to take when creating a policy about bedside reporting?

4.

What OUTCOME (Evaluation) method will be completed to measure the success of the plan?