Kristen is a unit director at a hospital experiencing an increasing quantity of mislabeled laboratory specimens. She decides to assemble a team to design a QI project to decrease the number of mislabeled specimens. The project aim is to evaluate the effectiveness of an intervention on decreasing mislabeled specimens. The PM method needs to be chosen to best fit the project. Based on the information provided:

1.

Identify two PM methods that can be used to guide and implement this project.

2.

Compare and contrast both PM methods.

3.

Explain which PM method best fits the project.