The manager of a critical care unit wants to implement self-scheduling among his 80-member staff. He appoints two staff members from the night shift, two staff members from the day shift, one assistant manager, and one nurse aide to a committee with the goal of developing rules to guide the self-scheduling process. The committee is scheduled to meet weekly until all self-scheduling rules are developed and the processes can be put in place. Immediately, tensions run high in the committee as there is disagreement about the number of Fridays that must be worked by each staff member and the number of weekends that must be worked in a 6-week schedule. Through negotiation, agreement is reached on the committee regarding these issues. Just when they believe that they have all issues resolved, there is disagreement among the committee members regarding the number of schedule changes management can make to accommodate unit needs. This is a very heated topic and the negotiation for this continues for 3 weeks. Eventually, it is resolved with agreement by all. It is decided that the scheduling committee will remain intact, assist with the transition for staff, and manage the scheduling process. Committee members will work together to cover the unit needs.

1.

What team stage is identified as the team begins to work to resolve the number of Fridays and weekends that will be required by each staff?

2.

What team stage is identified when the committee decides to remain intact to assist with the transition and manage the scheduling process?