The nurse leader is developing a quality improvement (QI) project for the nursing unit and knows that what characteristics are necessary to determine the priority of the issue to be investigated? Select all that apply.

1 Failure in performance is known to occur infrequently.

2 The problem itself occurs frequently.

3 The problem has at some time caused serious consequences to health.

4 The problem has caused issues that are costly.

5 The problem may be very diffi cult to fi x.

AppendixLO1