Refer back to Exhibit 18.5 and the different ways to manage resistance to change. Next, think about the last time you tried to introduce a new idea or way of doing things at work, school, or some other organization. Describe the new idea and which approach(es) you used to overcome others’

resistance to trying out the new idea.

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RESISTANCE TO CHANGE WORKSHEET Describe a new idea you tried to introduce at work, school, or some other organization: Which (if any) of the following approaches to overcoming resistance to change did you use? (Please check all that apply) Education and communication Participation and involvement Facilitation and support Negotiation and rewards Manipulation and cooptation Explicit and implicit coercion What was the outcome? To what degree were you successful in overcoming the resistance to change? Explain. If you could go back in time, would you use a different approach to overcome the resistance to your new idea? Why or why not?