Questions and Answers of Leading and Collaborating

1. What was difficult about this exercise?
4. Put the driving and restraining forces of the problem on this force-field analysis, according to their degree of impact on change. Driving Forces Present balance point Restraining Forces
3. A list of forces restraining change would include these:a. _____________________________________________________________________________________________________b.
2. A list of forces driving toward change would include these:a. ______________________________________________________________________________________________________b.
1. Describe the problem in a few words.
1. Is Worldwide Games a technology leader or a technology follower? What are the risks and benefits of staking out this position?2. What opportunities might Worldwide be missing by not having its
What should be the components of an effective plan?
4. What are the strengths and weaknesses of each plan?
Do the plans incorporate provisions for fulfilling the various roles required for innovation?
How well do the plans follow the innovation process?
What elements do these plans have in common?
6. How would you see the executive champion, the chief information officer, and the product champion working together? Could the roles all be played by the same individual?Why or why not?
10. Does empowerment imply the loss of control? Why or why not?
8. Google offers Google Apps, such as Gmail, Google Calendar, and Docs & Spreadsheets, as collaboration tools for employees. Describe how the company could use market controls to determine whether
6. What are the pros and cons of bureaucratic controls such as rules, procedures, and supervision?
2. What were some factors that hindered this process?
3. How can the results of this survey be put to practical use?
2. What do you think accounts for the differences?
11. Have you ever tried to coach someone? What did you do well, and what mistakes did you make? How can you become a better coach?
6. What makes you want to say to someone, “You’re not listening”?
5. How could the group improve its problem-solving skills?
4. How were decisions made in the group? Give specific examples.
3. Were there any conflicts within or among group members during the exercise? Explain the nature of the conflicts and the behavior of the individual(s) involved.
2. Identify the group role played by each group member during the exercise. Give examples of the behavior of each.
1. What happened during the first few minutes the group met after members finished reading the problem? (List behaviors of specific group members.)
9. Generate real examples of how superordinate goals have helped resolve a conflict. Identify some current conflicts and provide some specific ideas for how superordinate goals could be used to help.
4. Choose a sports team with which you are familiar. Assess its effectiveness and discuss the factors that contribute to its level of effectiveness.
2. Consider a job you have held. To what extent did you work in teams, and how effective was the teamwork? What affected the effectiveness?
3. Which job rewards are extrinsic, and which are intrinsic?
2. On which items were there most and least agreement among students? What are the implications?
14. Set some goals for yourself, considering the discussion of goal setting in the chapter.
13. What are the implications for your career of, and how will you prepare for, the psychological contracts described at the end of the chapter?
3. Think of a job you hold currently or held in the past. How would you describe the psychological contract? How does(did) this affect your attitudes and behaviors on the job?
2. Why do you think it is so difficult for managers to empower their people?
2. What leader behaviors did Brad Howser exhibit? How well do they fit the needs of the ad agency?
4. How can students make constructive use of the survey results?
3. What do you think accounts for differences in student leadership attitudes?
2. In what ways did student scores and student responses to survey test items converge? In what ways did they diverge?
1. In what ways did your experience or lack of experience influence your responses to the survey?
15. Identify some opportunities for you to exhibit shared leadership and lateral leadership.
14. Name some leaders you consider servant–leaders and discuss.
13. Name some prominent leaders whom you would describe as authentic and inauthentic and discuss.
9. Identify the developmental experiences you have had that may have strengthened your ability to lead. What did those experiences teach you? Also identify some developmental experiences you need to
1. What do you want from your leader?
2. How does human resource management reinforce Zappos’s core values?
3. What should NHG do to improve its climate for diversity?
2. Compare your individual responses with those of other class members or participants. It is interesting to identify and discuss the most frequently used stereotypes.
1. Complete the He Works, She Works Worksheet. In the appropriate spaces, write what you think the stereotyped responses would be. Do not spend too much time considering any one item. Rather, respond
5. How did the situation turn out in the end?
2. Explain how you felt.
3. How can this exercise be used to good advantage?
2. How would you define ‘being different’?
5. How can organizations meet the special needs of different groups (e.g., work and family issues) without appearing to show favoritism to those particular sets of employees?
3. Besides its use for HR planning and recruiting, how might Invincibility’s data analysis be applied to improving the company’s training programs?The 17,000 employees of Invincibility Systems
2. What legal concerns does the data analysis at Invincibility raise? How should the company address those issues?The 17,000 employees of Invincibility Systems design and make aerospace and defense
1. Besides the factors identified, what other factors should Invincibility Systems take into account in its HR planning?The 17,000 employees of Invincibility Systems design and make aerospace and
10. Discuss the advantages and disadvantages of collective bargaining for the employer and the employee.
7. What are some key ideas to remember when conducting a performance appraisal?
6. What purpose does performance appraisal serve? Why are there so many methods of appraisal?
5. What is a test? Give some examples of tests used by employers.
3. Define job analysis. Why is job analysis relevant to each of the six key HRM activities discussed in the chapter (i.e., planning, staffing, training, performance appraisal, reward systems, labor
2. Describe the major regulations governing HRM practices.
1. How will changes in the labor force affect HRM practices for the next decade?
3. How could DIY increase its agility in responding to the importance of the Internet?DIY Stores is a nationwide chain that offers every tool and supply for repairing and maintaining a home. Shoppers
2. DIY Stores is a large national chain. What impact did its size have on its agility?DIY Stores is a nationwide chain that offers every tool and supply for repairing and maintaining a home. Shoppers
1. As DIY Stores built its online presence, how well did it organize around its core capabilities?DIY Stores is a nationwide chain that offers every tool and supply for repairing and maintaining a
7. What skills will you need to work effectively in (a) a learning organization and (b) a high-involvement organization?Be specific, generating long lists. Would you enjoy working in these
6. Using an Internet search engine, search for “strategic alliance”and identify three recently formed alliances. For each alliance, identify whether the companies’ other products are generally
5. If you were going into business for yourself, what would be your core capabilities? What capabilities do you have now, and what capabilities are you going to develop? Describe what your role would
4. What is a core capability? What would you say are the core capabilities of Toyota, Walmart, and Apple? Brainstorm some creative new products and markets to which these capabilities could be
3. Considering the potential advantages of large and small size, would you describe the feel of your college or university as big, small, or small within big? Why? What might make it feel different?
2. Describe large, bureaucratic organizations with which you have had contact that have not responded flexibly to customer demands. Also describe examples of satisfactory responsiveness.What do you
1. Discuss evidence you have seen of the imperatives for change, flexibility, and responsiveness faced by today’s firms.
3. Describe how the IT division used coordination to achieve greater integration.The Stanley Lynch Investment Group is a large investment firm headquartered in New York. The firm has 12 major
2. What role did authority play in the adoption of the wiki by the IT division at Stanley Lynch?The Stanley Lynch Investment Group is a large investment firm headquartered in New York. The firm has
1. Give an example of differentiation in Stanley Lynch’s organization structure and an example of integration in this structure.The Stanley Lynch Investment Group is a large investment firm
6. Decentralizing involves delegating authority, and therefore, the principles of delegation apply to decentralization. (List the principles of delegation before you start your discussion.)A large
5. Managers should delegate decisions that involve large amounts of time but minimal erosions of their power and control.A large number of factors determine the extent to which a manager should
4. Developing adequate, timely controls is the essence of decentralizing.A large number of factors determine the extent to which a manager should decentralize. Clearly, anything that increases a
3. The more rapidly changing the organization’s environment, the more decentralization.A large number of factors determine the extent to which a manager should decentralize. Clearly, anything that
2. The larger the size of the organization, the more the decentralization.A large number of factors determine the extent to which a manager should decentralize. Clearly, anything that increases a
1. The greater the diversity of products, the greater the decentralization.A large number of factors determine the extent to which a manager should decentralize. Clearly, anything that increases a
2. In what ways is the school’s structure designed to suit the needs of students, faculty, staff, the administration, and the business community?
1. Is your business school well organized? Why or why not?
10. Brainstorm a list of methods for integrating interdependent work units. Discuss the activities that need to be undertaken and the pros and cons of each approach.
9. If you learned that a company had a matrix structure, would you be more or less interested in working there? Explain your answer. How would you prepare yourself to work effectively in a matrix?
8. Would you rather work in a functional or divisional organization?Why?
7. Consider an organization in which you have worked, draw its organization chart, and describe it by using terms in this chapter. How did you like working there, and why?
6. Why do you think managers have difficulty delegating? What can be done to overcome these difficulties?
5. Pick a job you have held and describe it in terms of span of control, delegation, responsibility, authority, and accountability.
4. Interview a member of a board of directors, and discuss that member’s perspectives on his or her role.
3. Would you like to sit on a board of directors? Why or why not? If you did serve on a board, what kind of organization would you prefer? As a board member, in what kinds of activities do you think
2. What are some advantages and disadvantages of being in the CEO position?
1. Based on the description of General Motors in this chapter, give some examples of differentiation in that organization. In other words, what specialized tasks have to be performed, and how is
3. For Foxconn, what management challenges arise from running an exporting business based in China and serving developed nations such as the United States? What management skills does it need under
2. If Foxconn’s management hired you to offer advice on improving its ethical decision making and corporate social responsibility, what measures would you suggest? Why?
1. What threats, opportunities, strengths, and weaknesses can you identify at Foxconn? How is it addressing these with its strategy?
3. Describe three nonfinancial resources likely to be important for the future of ScrollCo. How can Mandy ensure that her business has those resources?Mandy Toberman had enjoyed her engineering job
2. What information should Mandy include in her business plan?Mandy Toberman had enjoyed her engineering job at Acme Electronics, but she began to grow restless. Most of her work for the past five
1. What actions could Acme Electronics take to foster intrapreneurship?What consequences does it suffer from failing to foster it?Mandy Toberman had enjoyed her engineering job at Acme Electronics,

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