Questions and Answers of Leading and Collaborating

Consider the various ethical systems described early in the chapter.Identify concrete examples from your own past decisions or the decisions of others you have seen or read about.
Conduct interviews with entrepreneurs, asking whatever questions most interest you. Share your findings with the class. How do the interviews differ from one another and what do they have in common?
Why are these issues sometimes difficult to talk about? What could make conversations both more comfortable and productive?
Consider a job you have held to. To what extent did you work in teams, and how effective was the teamwork? What affected the effectiveness?
Among those same roles, how and why might conflicts arise? And how would you deal with them?
Think about an employer you are familiar with, or your school. How would you describe it using the concepts in this chapter? Where and how could it become more effective?
Your instructor will divide your class randomly into groups of four to six people. Acting as a team, with everyone offering ideas and one person serving as official recorder, each group will be
1. Identify 3 students to play the roles of the employees. Ask these 3 individuals to read their roles below.2. Identify 1 student to play the role of the president of the social enterprise (Taylor
Make decisions in the situations described in the Ethical Behavior Worksheet. You will not have all the background information on each situation; instead, you should make whatever assumptions you
An effective way to learn how companies respond to the competing pressures to be globally integrated and locally responsive is to study them in action. Referring back to Exhibit 6.3, search online
1. Identify an entrepreneur in your area you would like to interview.2. Contact the person you have selected and make an appointment. Be sure to explain why you want the appointment and to give a
1. Your instructor will divide the class into teams and assign each team the task of investigating the start-up of one of the following businesses:a. Submarine sandwich shopb. Day care servicec.
The following scenarios describe situations faced by hypothetical companies that currently have a centralized organization structure. As you review each of the scenarios, provide your opinion as to
1. Working in small groups, complete the Pay Raise Worksheet.2. After the class reconvenes, group spokespersons present group findings.Pay Raise Worksheet April Knepper is the new supervisor of an
1. Read the text materials on feedforward, concurrent, and feedback control.2. Read the Control Problem Situation and be prepared to resolve those control problems in a group setting.3. Your
1. To recognize what behaviors contribute to being a successful manager.2. To develop a ranking of critical behaviors that you personally believe are important for becoming an effective
Read the instructions for each activity, think about them, and then provide your response.Career Development Worksheet Think about a part- or full-time job, or a volunteer role that you’ve held.1.
1. Think about your university from the perspective of being an open system.2. Answer the questions on the University System Analysis Worksheet individually, or in small groups, as directed by your
How has the world changed since two years ago (many possible answers here; which are most important)? How might these changes affect managers’ decisions?
Refer again to Exhibit 3.3. Think back to a recent expensive purchase you made. It could have been a bike, phone, suit for interviews, and so forth. In order to evaluate the quality of your decision,
1. Without doing any research, name 10 to 20 departments or other work units (academic and other) in your school (for example, business school) or college or university.Your instructor might tell you
1. Complete the Mechanistic and Organic Worksheet here.2. Meet in groups of four to six persons. Share your data from the worksheet. Discuss the reasons for your responses and analyze the factors
THE WOODS MANUFACTURING COMPANY OBJECTIVE To use what you have learned about structure and responsiveness by designing the Woods Furniture Company.TASK 1 (INDIVIDUAL ASSIGNMENT)a. Read the case study
1. Working alone, complete the Being Different Worksheet.2. In small groups, compare worksheets and prepare answers to the discussion questions.3. When the class reconvenes, group spokespersons
Go to the Pew Research Center’s site and take the survey titled “How do your views on gender compare with those of other Americans?” found at
Refer to Exhibit 12.1, What Do the Best Leaders Do, and engage in the exercise suggested in the text using groups or organizations you are familiar with.Exhibit 12.1 1. Challenge the process. They
What are your most vivid memories of ineffective leadership (no names, of course, unless they are famous)? What would you advise them to do differently?
Do you think gender affects leadership styles? If so, how? What would convince you to change one or more of your opinions?
Read each of the scenarios (below) and choose one of the five sources of power to resolve the challenge in each scenario.Five Sources of Power Worksheet Five Sources of power:1. Legitimate—Leader
Circle the response that most closely correlates with each of the following items: 1. I have developed a written list of short- and long-term goals I would like to accomplish. 2. When setting goals
1. In the spaces provided, brainstorm your goals in the following categories. Write down as many as you wish including short-, mid-, and long-term goals.2. Of the goals you have listed, select from
1. Working alone, complete the “What I Want from My Job” survey.2. In small groups, compare and analyze differences in the survey results and prepare group responses to the discussion
Sticking with team sports, what examples can you think of in which high or low cohesiveness affected performance? And how much more or less do you think cohesiveness matters depending on the sport:
To explore how student project groups develop through various stages.INSTRUCTIONS1. Think about the last time you were assigned to a student group to complete a course-related project.2. Next, write
To explore which conflict styles students would use in a variety of workplace scenarios.INSTRUCTIONS1. Read each of the following workplace scenarios.2. Next, choose the conflict style being used by
The chapter included a paragraph on restaurant managers and staff communication about COVID-19 policies and practices. What would constitute transparency in the downward and upward directions?Data
To become more skilled at interpreting meanings associated with nonverbal communication.INSTRUCTIONSAssume your boss exhibits each of the four behaviors listed below over the course of a month. Read
1. Working alone, complete the Listening Skills Survey.2. In small groups, compare scores, discuss survey test items, and prepare responses to the discussion questions.3. After the class reconvenes,
This exercise involves triads. Each triad counts off into threes: 1, 2, 3, 1, 2, 3, and so on. In the first round, all the 1s in their respective triads take the pro position (see the topics given
To understand some of the specific activities that fall under the management functions of planning, organizing, controlling and staffing, and directing.INSTRUCTIONSRead the following case and then
Refer back to the technology life cycle in Exhibit 17.2. Review each product or technology listed below and indicate whether it is in the first, second, or third stage of the cycle.STAGESStage 1: A
Refer back to Exhibit 18.5 and the different ways to manage resistance to change. Next, think about the last time you tried to introduce a new idea or way of doing things at work, school, or some
Identify three suggestions for managing your career that you want to remember and never forget.
Identify and describe a great manager. What makes this person stand out from average managers?
Give examples you have seen of firms that are outstanding and weak on each of the six pillars of competitive advantage. Why do you choose the firms you do?
Here’s an excerpt from this chapter: “Increasingly—but like everything else about human behavior, not always—business leaders help advance social change, inside and outside their
1. See the nearby figure showing primary and secondary connections. Working on your own, write down all of your primary contacts—individuals you know personally who can support you in attaining
Exhibit A.2 lists Fayol’s 14 principles of management, first published in 1916. Are they as useful today as they were then? Why or why not? When are they most, and least, useful? EXHIBIT A.2
What are the main differences between the macroenvironment and the competitive environment? What current examples come to mind?
Select a company you want to learn more about. Using online and/or library resources, including websites on the company’s industry and its website and annual report, fill out the following External
Recall a recent decision that you had difficulty making. Describe it in terms of the phases of decision making in Exhibit 3.3.EXHIBIT 3.3 Phase 1 Identify and diagnose the problem Phase 2 Generate
Why is it so hard to make decisions that weight longterm more than short-term considerations? What examples, personal and in current events, can you think of?
Using an Internet browser or a college’s library research portal, identify a recent article from such business news outlets as The Wall Street Journal, Bloomberg Business, Forbes, or Fast Company
Ethical Stance Are the following actions ethical or unethical in your opinion? Why? Consider the actions individually and discuss them in small groups.• Calling in sick when you really are not.•
Why did the world economy become more integrated? As you read this, is integration growing or retreating? What are the implications of these questions for international managers?
What are your reactions to the GLOBE project (led by Professors Javidan and House), specifically the various cultural dimensions and highest-scoring countries the data revealed? Can you think about
Since the Hofstede and Javidan and House studies of cultural dimensions, do you suspect that cultural differences are increasing or decreasing? What evidence do you draw from?
Assume you are a cross-cultural anthropologist. In this role, please visit multiple public places that are frequented by one or more ethnic or cultural groups. Observe four to five behaviors that
Apple is famous for its attractive and highly prized electronics, including iPhones, Mac computers and laptops, and iPad tablets. However, Apple doesn’t actually make any of its products. Rather,
What skills will you need to work effectively in a decentralized organization? Be specific, generating several.Would you enjoy working in these environments? Why or why not? What can you do to
Have you, and how many of your classmates, belonged to a union or been approached about joining? In your class and among your friends, how have union experiences varied from state to state, company
What specific practices will most help your employer move from a somewhat diverse workforce to a culture of inclusion?
How important do you think it is for organizations to be more proactively inclusive of employees’ religious beliefs and practices? What are the benefits and potential challenges of doing so?
More specifically (compared to question 9) what incidents have you seen that you and others should think about more and discuss? How can you make such a discussion productive and not
What do you think of the Nielsen Holdings CEO’s decision to appoint himself, a white male, chief D&I officer?Consider pros and cons, plus how circumstances might make a difference in appraising its
At the turn of the millennium, Zappos, a Las Vegas–based Internet retailer, was a start-up struggling to survive. The company wanted to be the online destination for buying shoes, but customers
A long-standing research controversy is whether, when, and how extrinsic rewards overpower and undermine intrinsic motivation. Some believe extrinsic rewards hurt intrinsic motivation, and it can
Magna Exteriors and Interiors Corporation manufactures vehicle components that give car or truck models their distinctive looks. Some of Magna’s exterior products are trim, roof systems, body
Choose a partner. Together, develop an innovative product or service that will be popular in the year 2025. As you develop your product or service, ask yourselves the following questions:1. What
Consider and discuss how Lewin’s general theory of change underpins the complacency and leading change models (Exhibits 18.6 and 18.7).Exhibit 18.6Exhibit 18.7 1. Establishing a sense of urgency 2.
1. Working on your own, develop a networking strategy for the following three scenarios. 2. Working with your partner or small group, collaborate on identifying the best strategy for dealing with
Wish You Wood is a toy boutique located in the main shopping strip of a resort town near Piney Lake. People who own cabins near the lake or come to visit the local state park enjoy browsing through
What is the current status of the Sarbanes-Oxley Act?What do executives think of it now? What impact has it had?
Alyssia Franklin is a marketing manager for Oré Earth Skin Care. Four years ago, when she was hired to help with promotional campaigns, she was thrilled because she loved Oré Earth’s products.
Nina Lopez and Matt O’Rourke have been trying to raise capital to expand their growing chain of cupcake shops, Treasure Cup. They make a full range of traditional cupcakes, but they found immediate
Most entrepreneurs use their own savings or borrow from family and friends to launch a start-up. How much capital could you possibly raise?
Hannah Toberman had enjoyed her engineering job at Allstar Electronics, but she was beginning to grow restless.Most of her work for the past 5 years had involved designing minor adjustments to
The Stanley Lynch Investment Group is a large investment firm headquartered in New York. The firm has 12 major investment funds, each with analysts operating in a separate department. Along with
DIY Stores is a nationwide chain that offers every tool and supply for repairing and maintaining a home. Besides the wide variety of products, tools, and services, what sets DIY apart is its sales
Describe the major regulations governing HRM practices.Which, if any, have benefited you? Which ones could have benefited you but were not applied?
What purposes do performance appraisals serve? Why are there so many appraisal methods? Which have you experienced, and what do you think of how they were used?
What are some key ideas to remember when conducting a performance appraisal? What mistakes and best practices have you seen?
The 17,000 employees of Invincibility Systems design and make aerospace and defense equipment, such as spacecraft and missile propulsion systems. Along with cutting-edge engineering, the company
What are some differences among affirmative action, diversity, and inclusiveness?
Why are these issues sometimes difficult to talk about?What could make conversations both more comfortable and productive?
Monique Johnson was thrilled about her new position as vice president of human resources for Niche Hotel Group (NHG).The hotel chain has distinctive properties in cities throughout the United States,
What behaviors do you expect from a good leader?
Is there a difference between effective management and effective leadership? Explain.
Do you think men and women differ in their leadership styles? If so, how?
Identify some opportunities for you to exhibit shared, lateral, and other forms of leadership that are not“top-down.”
Josh Breitt, Rachel Starr, and Justin Diamond started an advertising agency to serve the needs of small businesses selling in and around their metropolitan area. Breitt contributed a talent for
Frank Schuman, vice president of human resources for Big Bison Resorts, heard laughter as he approached the chief executive’s office door. As he stepped into the room, he saw CEO Janette Briggs
Why do you think some people resist the idea of working in teams? How would you help them to be more engaged?
Consider a team project at school in which you participated.How effective was the teamwork? How could it have been improved?
Experts say that teams are a means, not an end. What do you think they mean? Why do some companies create teams to accomplish work that could easily be done by individuals? How can this pitfall be
Choose a sports team with which you are familiar.Assess its effectiveness and discuss the factors that contribute to its successes and failures.
Based in Alabama, Quadra Drilling Systems sells drilling equipment around the world. Its factories in Brazil, China, the Czech Republic, India, and South Africa run multiple shifts to keep up with
Best Trust has grown to one of the world’s top 25 banks by building on its broad name recognition and reputation for integrity. Its 73,000-employee workforce spans 47 countries.One of those
What controls can you identify in the management of your school or at a company where you have worked?How might the organization’s performance change if those controls were not in place?
Diane and Rudy Conrad own a small lodge outside Yellowstone National Park. Their lodge has 15 rooms and can accommodate up to 50 guests. Their busy season runs from May through September, but they

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