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business
leading and collaborating
Questions and Answers of
Leading and Collaborating
2. Each team should research the information necessary to complete the New Business Start-Up Worksheet. The following agencies or organizations might be of assistance:a. Small Business
1. Your instructor will divide the class into teams and assign each team the task of investigating the start-up of one of the following businesses:a. Submarine sandwich shopb. Day care servicec.
6. Write a thank-you note. This is more than a courtesy; it will also help the entrepreneur remember you favorably should you want to follow up on the interview.
5. Evaluate what you have learned. Write down the information you have gathered in some form that will be helpful to you later on. Be as specific as you can. Jotting down direct quotes is more
4. Conduct the interview. If both you and the person you are interviewing are comfortable, using a small voice recorder during the interview can be of great help to you later.Remember, too, that you
3. Identify specific questions you would like to have answered and the general areas about which you would like information.(See the following suggested interview questions, although there probably
2. Contact the person you have selected and make an appointment. Be sure to explain why you want the appointment and to give a realistic estimate of how much time you will need.
1. Identify an entrepreneur in your area you would like to interview.
16. Brainstorm some new ideas for social enterprise. What challenges do you foresee, and how would you proceed?
15. Find some inspiring examples of social entrepreneurship and describe them to your class.
14. Choose an Internet company with which you are familiar and brainstorm ideas for how its services or approach to business can be improved. How about starting a new Internet company
13. The chapter specified some of the changes in the external environment that can provide business opportunity (technological discoveries, lifestyle and taste changes, and so on). Identify some
12. Does franchising appeal to you? What franchises would most and least interest you, and why?
11. Identify a business that recently folded. What were the causes of the failure? What could have been done differently to prevent the failure?
10. With your classmates, form small teams of skunkworks.Your charge is to identify an innovation that you think would benefit your school and to outline an action plan for bringing your idea to
9. Read Table 7.1 . Which myths did you believe? Do you still?Why or why not? Interview two entrepreneurs by asking each myth as a true-or-false question. Then ask them to elaborate on their answers.
8. Conduct interviews with two entrepreneurs, asking whatever questions most interest you. Share your findings with the class. How do the interviews differ from one another, and what do they have in
7. Assume you are writing a story about what it’s really like to be an entrepreneur. To whom would you talk, and what questions would you ask?
6. Identify some businesses that recently opened in your area.What are their chances of survival, and why? How would you advise the owners or managers of those businesses to ensure their success?
5. Brainstorm a list of ideas for new business ventures. Where did you get the ideas? Which ones are most and least viable, and why?
4. Identify and discuss new ventures that fit each of the four cells in the entrepreneurial strategy matrix.
3. Most entrepreneurs learn the most important skills they need after age 21. How does this affect your outlook and plans?
2. How would you assess your capability of being a successful entrepreneur? What are your strengths and weaknesses?How would you increase your capability?
1. On a 1 to 10 scale, what is your level of personal interest in becoming an entrepreneur? Why did you rate yourself as you did?
3. What skills of a global manager could help Net-Work Docs succeed?
2. How are the founders balancing pressures for global integration and local responsiveness? Is their global strategy likely to succeed? Why or why not?
1. What are some possible advantages of Net-Work Docs serving a global market?
4. What lessons did you learn from this activity? What steps can you take to improve your ability to understand and appreciate differences?
3. What were things you or others did or said that enabled or hindered you from adjusting to other people and their culture (a)in this activity? (b) in similar real-life situations?
2. What did you learn about yourself and others through this activity? Discuss your strengths and weaknesses in cross-cultural interaction.
1. In what ways did your perceptions of others and their differences influence how you interacted with them and your ability to achieve your goals?
4. What characteristics of the organization have contributed to its success or lack of success in the international marketplace?
3. What percentage of the managers in international activities are American (or from the country the corporation considers home)? Are these managers given any special training before their
2. To what extent does the company engage in multinational operations? For example, does it market its products and/or services only in other countries, or does it also have overseas manufacturing
1. What is the primary business of this organization?
6. What are the biggest cultural obstacles that we must overcome if we are to work effectively in Mexico? Are there different obstacles in France? Japan? China?
5. If you had entered into a joint venture with a foreign company but knew that women were not treated fairly in that culture, would you consider sending a female expatriate to handle the start-up?
4. What are the pros and cons of using expatriates, hostcountry nationals, and third-country nationals to run overseas operations? If you were expanding your business, what approach would you use?
3. Why have franchises been so popular as a method of international expansion in the fast-food industry? Contrast this with high-tech manufacturing, where joint ventures and partnerships have been
2. Imagine you were the CEO of a major company. What approach to global competition would you choose for your firm: international, multinational, global, or transnational?Why?
1. Why is the world economy becoming more integrated?What are the implications of this integration for international managers?
12. What are you, your college or university, and your community doing about the environment? What would you recommend doing?
11. Choose one product and discuss its environmental impact through its entire life cycle.
10. What companies currently come to mind as having the best and worst reputations with respect to the environment?Why do they have these reputations?
9. Discuss the status of recycling efforts in your community or school, your perspectives on it as a consumer, and what business opportunities could be available.
8. Identify and discuss some examples of the tragedy of the commons. How can the tragedies be avoided?
7. Interview a businessperson about actions he or she has taken that have helped the environment. Report your findings to the class and discuss.
6. Interview a businessperson about environmental regulations and report your findings to the class. How would you characterize his or her attitude? How constructive is his or her attitude?
5. You are appointed environmental manager of XYZ Company.Describe some actions you will take to address environmental challenges. Discuss obstacles you are likely to encounter in the company and how
4. What business opportunities can you see in meeting environmental challenges? Be specific.
3. How would you characterize the environmental movement in western Europe? How does it differ from the U.S. movement?What difference will this make to a multinational company that wants to produce
2. To what extent should managers today be responsible for cleaning up mistakes from years past that have hurt the environment?
1. To what extent can and should we rely on government to solve environmental problems? What are some of government’s limitations? Take a stand on the role and usefulness of government regulations
3. How effectively do you think Ma Earth is practicing corporate social responsibility in this situation? Explain the reasoning behind your evaluation.
2. How could Ma Earth create an ethical climate that would help managers such as Heather ensure that they are behaving ethically?
1. What ethical issues is Heather facing in this situation? What possible marketing claims about the company’s relationship with the Amazonian tribe would cross a line into unethical territory?
14. See additional discussion questions in Appendix B.
13. Discuss courage as a requirement for ethical behavior. What personal examples can you offer, either as an actor or as an observer? What examples are in the news?
12. Should companies be held accountable for actions of decades past, then legal but since made illegal, as their harmful effects became known? Why or why not?
11. A Nike ad in the U.S. magazine Seventeen showed a picture of a girl, aged perhaps 8 or 9. The ad read, If you let me play . . .I will like myself more.I will have more self-confidence.I will
10. A company in England slaughtered 70,000 baby ostrich chicks each year for their meat. It told a teen magazine that it would stop if it received enough complaints. Analyze this policy, practice,
9. What is the current status of the Sarbanes-Oxley Act? What do executives think of it now? What impact has it had?
8. What do you think of the concept of a transcendent education as described in the chapter? What can be done to implement such a vision for education?
7. What are the arguments for and against the concept of corporate social responsibility? Where do you stand and why?Give your opinions, specifically, with respect to the text examples.
6. You have a job you like at which you work 40 to 45 hours per week. How much off-the-job volunteer work would you do? What kinds of volunteer work? How will you react if your boss makes it clear he
5. Does your school have a code of ethics? If so, what does it say? Is it effective? Why or why not?
4. Identify and discuss illegal, unethical, and socially responsible business actions in the current news.
3. What would you do in each of the scenarios described in Table 5.3 ?
2. Choose one or more topics from Table 5.2 and discuss their current status and the ethical issues surrounding them.
1. Consider the various ethical systems described early in the chapter. Identify concrete examples from your own past decisions or the decisions of others you have seen or read about.
2. Using the SWOT analysis, what general corporate strategy would you recommend for Wish You Wood? Should the store continue or change its current approach?
1. Prepare a SWOT analysis for Wish You Wood, based on the information given.
3. Why do most organizations want to deal from strength?
2. Why would most organizations not develop strategies for matches between opportunities and weaknesses?
1. Why would most organizations not develop strategies for matches between opportunities and strengths?
4. What specific objectives has the firm set in conjunction with the new strategy?
3. What key strengths and weaknesses of the firm influenced the selection of the new strategy?
2. What key assumptions about the future have shaped the firm’s new strategy?
1. Has the firm clearly identified what business it is in and how it is different from its competitors? Explain.
10. What are the key challenges in strategy implementation?What barriers might prevent strategy implementation?
9. How could SWOT analysis help newspaper companies remain competitive in the new media environment?
8. In your opinion, what are the core capabilities of Harley-Davidson Motor Company motorcycles? How do these capabilities help Harley-Davidson compete against foreign competitors such as Yamaha and
7. Review Table 4.1 , which lists the components of an environmental analysis. Why would this analysis be important to a company’s strategic planning process?
6. What accounts for the shift from strategic planning to strategic management? In which industries would you be most likely to observe these trends? Why?
5. How might an organization such as Urban Outfitters use a strategy map? With your classmates and using Figure 4.3 as a guide, develop a possible strategy map for the company.
4. How do strategic, operational, and tactical planning differ?How might the three levels complement one another in an organization?
3. Your friend is frustrated because he’s having trouble selecting a career. He says, “I can’t plan because the future is too complicated. Anything can happen, and there are too many
2. List the six steps in the formal planning process. Suppose you are a top executive of a home improvement chain and you want to launch a new company website. Provide examples of activities you
1. This chapter opened with a quote from former CEO of GE Jack Welch: “Manage your destiny, or someone else will.”What does this mean for strategic management? What does it mean when Welch adds,
6. What policies should the State Division of Human Services adopt regarding who the conference participants should be and how they should be selected? How can these policies be implemented best?Dr.
5. How can the conference’s effectiveness be evaluated?Dr. Sam Perkins, a graduate of the Harvard University College of Medicine, had a private practice in internal medicine for 12 years.Fourteen
4. What will be the conference’s duration?Dr. Sam Perkins, a graduate of the Harvard University College of Medicine, had a private practice in internal medicine for 12 years.Fourteen months ago, he
3. Who will the instructors be?Dr. Sam Perkins, a graduate of the Harvard University College of Medicine, had a private practice in internal medicine for 12 years.Fourteen months ago, he was
2. What will be the specific subject content of the conference?Dr. Sam Perkins, a graduate of the Harvard University College of Medicine, had a private practice in internal medicine for 12
1. How will the question of what constitutes effective management be answered during the conference?Dr. Sam Perkins, a graduate of the Harvard University College of Medicine, had a private practice
2. What steps can Eagle take to increase the likelihood of making the best decision in this situation?
1. How do the characteristics of management decisions—uncertainty, risk, conflict, and lack of structure—affect the decision facing Stan Eagle?
4. How could the group’s effectiveness be increased?
3. Did any problems exist in leadership, power, motivation, communication, or perception?
2. Evaluate the effectiveness of the group’s decision making.
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