The following questions are based on a Human Resources Capability Model developed by the Australian Public Service (APS) for HR managers who work in government agencies. People who work with HR managers complete a 72-item questionnaire assessing a range of expectations for the HR manager. The results are given to the manager, who then works to improve low scores. The following questions give a glimpse of the expectations for APS HR managers. Please think about how strongly you are attracted to the requirement below.

1 —Not attracted at all

2 —Not very attracted

3 —Moderately attracted

4 —Very attracted

5 —Extremely attracted

Understands the human behavior triggers that affect or improve organizational performance.

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