Briefly describe the various techniques for managing a service operation, as presented in this chapter. Give illustrations

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Briefly describe the various techniques for managing a service operation, as presented in this chapter. Give illustrations in the hotel industry

(for example, prepare a fishbone analysis for a breakfast buffet service).

LO1

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Services Management The New Paradigm In Hospitality

ISBN: 9780131916548

1st Edition

Authors: Jay Kandampully

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Question Posted: Jun 16, 2024 03:12 AM

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Briefly describe the various techniques for managing a service operation, as presented in this chapter. Give illustrations

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Services Management The New Paradigm In Hospitality

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