One common approach to organisational control theory is to look at the model of a cybernetic system. This is often illustrated by a diagram of a thermostat mechanism.

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You are required: (a) to explain the limitations of the simple feed- back control this model illustrates, as an explanation of the working of organisational control systems; Note: A diagram is not required. (b) to explain (7 marks) (i) the required conditions (pre-requisites) for the existence of control in an or- ganisation, which are often derived from this approach to control theory; (5 marks) (ii) the difficulties of applying control in a not-for-profit organisation (NPO).