The high-tech service environment greatly enhances the access of service staff to information, and the ability to

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The high-tech service environment greatly enhances the access of service staff to information, and the ability to make decisions. In your opinion, will this affect the role of mid-level managers? How?

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Services Management The New Paradigm In Hospitality

ISBN: 9780131916548

1st Edition

Authors: Jay Kandampully

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Question Posted: Jun 16, 2024 03:12 AM

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The high-tech service environment greatly enhances the access of service staff to information, and the ability to

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Services Management The New Paradigm In Hospitality

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